Returns & Exchanges

At Treehouse Toy Co., we want you to love every piece of our curated fashion collection. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all unworn items with original tags attached.

Return Process

  • 1.
    Initiate Your Request

    Log in to our online returns portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.

  • 3.
    Attach Shipping Label

    Print the prepaid shipping label generated by our portal and affix it clearly to the outside of your return parcel.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.